How a credit works, from balance to file
A credit waits in your account until a link hands you the file. Here is every turn it can take, with the rules as the service applies them.
The four turns a credit can take
Paste a link and your balance starts a short journey. Four things can happen, and only one of them costs you.
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Set aside
held
Before we ask the host for anything, one credit is put to one side. It is still yours, it just cannot be spent twice meanwhile. With no credit free, the link is not sent to the host at all.
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Released
0 credits
The host refuses, the file was removed, or the address lost a piece when you copied it. The credit goes straight back, and the result says what went wrong.
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Spent
1 credit per 5 GB
The file comes out. Now, and only now, credits leave your balance, at the price of its real size. The direct link then works for 24 hours.
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Back home
returned
If not a single byte has left through that direct link 26 hours after delivery, its credits return to your balance on their own. There is nothing to ask for.
What one file costs
The price follows the size of the file, in steps of 5 GB. The first step costs 1 credit, and each step you start after that adds one more: 1 credit up to 5 GB, 2 up to 10 GB, 3 up to 15 GB.
A credit costs €0.25 in the pack of 20, about €0.22 in the pack of 45 and €0.20 in the pack of 100. A 12 GB file therefore comes to €0.60 to €0.75.
A few files, counted
A 700 MB video1 credit
A 4.8 GB archive1 credit
A 7 GB file2 credits
A 12 GB file3 credits
A 23 GB file5 credits
Paying once for the same file
Once a link has been paid, you can paste it again for 24 hours at no cost, as long as it still leads to the same file. Small differences in how it is written do not matter: http or https, with or without www, capitals or not.
The direct link you receive plays by the same rule. If a download stops halfway, start it again from that link within its 24 hours: the credit was counted when the link was delivered, not each time you download.
Copy the address whole. A link missing part of its path or the file name is a different link, and it is counted as one.
- Same link, same file, within 24 hoursPaid once, not twice. nothing more
- Download again from the direct linkDuring its 24 hours. nothing more
When your balance falls short
The size of a file is only known once the host answers, so the service always starts by setting aside a single credit. If the file turns out to need more than you have, nothing is taken: the result gives the size, the cost and how many credits you are missing, and the link is held for 24 hours.
Top up, paste the same link within those 24 hours, and it is handed over without being fetched a second time.
Not enough credits
This file is 12.0 GB and costs 3 credits: you are 1 short. Top up, then send this link again within 24 hours.
Free credits, bought credits, and when they end
Verify your email address and 2 credits are added to your new account, once per address. They last 30 days from that moment, and nothing extends them.
Credits with an end date are always spent first, the soonest to end before the others. Bought credits come after, and they have no end date of their own: they only lapse after 12 months with no top-up and no link paid in credits. Signing in does not count. Before that happens, we email you 30 days and again 7 days ahead.
Credits returned after 26 hours go back where they came from, or come back as offered credits valid 30 days if that batch has ended.
Bought credits you have not used can be refunded within 14 days of purchase. They only work on DebridTap: they cannot be moved to another account or withdrawn as cash.
Which credits go first
Offered: 30 days, spent first
Bought: no end date, 12 months after your last top-up or paid link
Packs of 20, 45 or 100 credits, paid once. Nothing renews.
Three questions about credits
Why was only 1 credit set aside for my 12 GB file?
Because the size is unknown when the link leaves for the host. One credit is set aside at the start; when the file comes out, the real price, 3 credits here, is taken if your balance covers it. If it does not, nothing is taken and the link is held for 24 hours.
Does a download that stops halfway cost a second credit?
No. Start again from the same direct link within its 24 hours. The credit is counted once, when the link is handed to you, however many times you download.
Can I lose credits without using them?
In two cases only, both announced. Offered credits end 30 days after they are added, and bought credits lapse after 12 months with no top-up and no paid link, with an email 30 and 7 days before. A link that fails costs nothing, and one nobody downloads is paid back after 26 hours.
Try it on a real link
Your first 2 credits are added once you verify your email. If the link fails, they stay in your balance.
Also read: Credits or a subscription: which costs less? Pricing